About Us

We don’t just perform work, we CREATE EXCELLENCE.

Since 1971 the employees at Security Scale Service have stayed customer focused.  All of our technicians are factory trained and state certified.  The company is A2LA accredited.  Our broad expertise ranges from older style mechanical lever scales to the latest in high resolution digital scale technology.  From the Front Office through Sales and Service; we all work together to solve our customers’ weighing challenges.  What sets us apart is making a habit of exceeding our customers’ expectations.

INDEPENDENT Full Service Distributor

Meeting customers’ individual needs requires that we remain an independent full service distributor. This allows us to provide the best products the marketplace has to offer.  Our sales staff has the expertise to answer questions and explore options on products ranging from analytical balances, counting scales and batching systems to truck and rail scales.

Manufacturers represented include Avery Weigh-Tronix, Fairbanks Scales, Sartorius, Minebea-Intec, Pfreundt-NA and Rice Lake Weighing Systems to name a few.  Access to these and other quality manufacturers united with our many years of experience, allow us to design weighing systems that fit specific requirements.

We INVEST heavily in our people so our CUSTOMERS BENEFIT

Yes, our service group provides fast, dependable service day or night including emergency service on weekends and Holiday.  But what sets us apart is the mentoring our experienced technical staff gives to our new members.   The education continues with all technicians receiving factory and in-house training on use of modern diagnostic test equipment.  Advanced education covers servicing the new programmable indicators and computer based weighing systems.  The training does not stop here…

Our safety program meets OSHA and MSHA standards.  All technicians and supervisors are trained/certified in MSHA Part 48(B) and Part 46 which allows us to work on any property designated a surface mine operation.  Other instruction provided includes; confined space protocols, hot-work, lock-out/tag-out procedures, first aid and subject matter required by our Safety Pre-Qualification Associations.  Customer site specific training and security checks are also welcome.


Our calibration services have the traceability and documentation required for commercial weighing as well as ISO/IEC 17025 and other quality standards.

We currently have five service locations outfitted with six heavy capacity test trucks.  Four test trucks are equipped with self-powered weight carts and each unit carries up to 36,000 lbs. of certified weights making them the largest in the State of Virginia.

Community Engagement

Security Scale is proud as a Veteran owned company to sponsor of the USO and the D-Day Memorial and also believe in giving back to the local community.  Our employees actively support the company sponsored food drives for local homeless shelters with donations and food. We also support homeless military veterans and their families. Additionally, we are an active contributor to the Challenger Division of the local Little League for disabled youth.

Our Credentials


A2LA Cert. No. 1820.01 CALIBRATION

The American Association for Laboratory Accreditation (A2LA) is a nonprofit, non-governmental, public service, membership society. They are the only independent, non-profit, internationally-recognized accreditation body in the United States that offers a full range of comprehensive laboratory and laboratory-related accreditation services and training.

Certificate of ISO/IEC 17025:2017 Accreditation

Safety Pre-Qualification



  • MSHA – Mine Safety & Health Administration

  • Virginia Department of Agriculture and Consumer Services

  • Tennessee Dept. of Agriculture – Weights and Measures

  • West Virginia Dept. of Labor – Weights and Measures

  • North Carolina Dept. of Agriculture and Consumer Services – Standards Division

  • Maryland Dept. of Agriculture

  • Kentucky Dept. of Agriculture

Meet The Security Scale Team

Roanoke Office

Ray Bryan
Ray BryanPresident
Lora Williams
Lora WilliamsAdministrative Assistant
Karl Robertson
Karl RobertsonOperations Manager
Debbie Bryan
Debbie Bryan Senior Administrative Advisor
Roger Thompson
Roger ThompsonGeneral Manager
Charles Sandak
Charles SandakOperations Manager
Crystal Wilson
Crystal WilsonService Manager
Teresa Kidd
Teresa KiddAccounts Receivable
Rick Spring
Rick SpringInventory Supervisor
Boo Humphries
Boo HumphriesSales Representative
Mark Angell
Mark AngellTechnician
Chance Reynolds
Chance ReynoldsTechnician
Greg Thompson
Greg ThompsonTechnician
Grant Akers
Grant AkersTechnician
Paul Ehlich
Paul EhlichTechnician

Lynchburg Office

David Andrusky
David AndruskyTechnician
Josh Banton
Josh BantonTechnician

Richmond Office

Dan Kelliher
Dan KelliherSales Representative
Scott Crostic
Scott CrosticTechnician

Suffolk Office

Harold Clarkson, III
Harold Clarkson, IIITechnician
Mark Sawyer
Mark SawyerTechnician

Blountville Office

Jeff Hise
Jeff HiseTechnician
Chris Ward
Chris WardTechnician
Brooks Torbett
Brooks Torbett Technician
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